Safety Guidelines
Your safety comes first. These guidelines summarize what to verify before a move, how to stay alert during transit, and how to reach Logeera if something feels off.
Before handoff
- Verify carrier, vehicle, and ID match the booking
- Share corridor and pickup window with a trusted contact
- Check carrier verification and completed routes
- Confirm pickup location, capacity, and parcel details
- Photograph parcels and seals before loading when possible
In transit
- Use in-app messaging for handoff updates
- Keep emergency contacts accessible
- Share live location only with trusted contacts if needed
- Do not share banking or OTP codes in chat
- Report delays or damage concerns promptly
For carriers
- Verify shipper identity and booking reference at pickup
- Secure loads per vehicle type and regulations
- Follow traffic rules and documented rest requirements
- Confirm delivery proof at drop-off
- Report suspicious cargo or requests immediately
Emergency Situations
- Contact local emergency services (911)
- Use the in-app emergency button
- Share your location with authorities
- Stay calm and follow official instructions
- Report incidents to Logeera support
Emergency Contacts
Local emergency services
National code
For police, fire, or medical emergencies, dial the official emergency number for the country where you are located.
Logeera Safety
+966542262886
Call or WhatsApp for safety-related help
Logeera Safety Features
Carrier verification
Verified carriers provide official ID; admins review accounts before approval.
Real-time Tracking
Share your trip progress with trusted contacts in real-time.
Rating System
Rate and review carriers after completed routes.
24/7 Support
Our safety team is available around the clock for assistance.
Our Safety Commitment
Logeera is committed to a safe, reliable freight matching experience. We improve verification, monitoring, and support over time—and we encourage you to use local emergency services when health or security is at risk.
• Identity and vehicle checks• In-app messaging and reporting• Safety-aware support