Privacy Policy

How we collect, use, and protect your personal information.

Last updated: September 28, 2025

Information We Collect

We collect information you provide directly (name, email, phone), usage data (trips, locations), and device information to provide our services safely and effectively.

How We Use Your Information

Your information helps us connect you with other users, process payments, ensure safety, improve our services, and communicate important updates.

Information Sharing

We share limited information with trip participants for coordination, with service providers for platform operations, and with authorities when required by law.

Data Security

We use industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.

Location Data

Location data is used to facilitate rides, provide safety features, and improve our services. You can control location sharing through your device settings.

Your Rights

You can access, update, or delete your personal information anytime. You also have the right to data portability and can request information about our data practices.

Data Retention Periods

Account Information

Name, email, phone number, profile photo

Until account deletion

Trip Data

Pickup/dropoff locations, trip history, preferences

3 years after trip completion

Communication

Messages, ratings, reviews, support tickets

2 years for quality assurance

Payment Information

Transaction history, payment methods (encrypted)

7 years for legal compliance
Your Privacy Rights

Access & Update

View and update your personal information in your profile settings.

Data Deletion

Request account deletion and data removal through your settings.

Data Export

Request a copy of your data by contacting our support team.

Opt-out

Control marketing communications and data sharing preferences.

Privacy Questions?

Contact our Data Protection Officer for privacy-related inquiries.

privacy@logeera.com