Community Guidelines
Building a safe, respectful, and welcoming community for all travelers.
Treat all community members with respect, kindness, and courtesy.
- Use polite and professional language
- Respect cultural and personal differences
- Be patient with other users
- Avoid discriminatory behavior
Clear communication helps ensure smooth and safe trips for everyone.
- Respond to messages promptly
- Provide accurate trip information
- Confirm pickup details clearly
- Update others about any changes
Safety is our top priority. Help us maintain a secure environment.
- Verify identity before trips
- Follow traffic laws and regulations
- Report suspicious activities
- Keep emergency contacts updated
Strive to provide the best possible experience for fellow community members.
- Be punctual for pickups and trips
- Keep vehicles clean and comfortable
- Honor your commitments
- Leave honest and constructive reviews
The following behaviors are not tolerated on our platform:
We take community guidelines seriously and enforce them fairly and consistently.
Warning
Level 1First-time minor violations receive a warning and guidance
Temporary Suspension
Level 2Repeated violations may result in temporary account suspension
Permanent Ban
Level 3Serious violations or repeated offenses result in permanent removal
Help us maintain a safe community by reporting violations of these guidelines.
How to Report
- • Use the "Report" button in the app
- • Email safety@logeera.com
- • Contact support through our help center
- • Call our safety hotline for urgent issues
What to Include
- • Description of the incident
- • Date and time of occurrence
- • User ID or trip information
- • Any relevant screenshots or evidence
Our Community Commitment
Together, we can build a thriving community where everyone feels safe, respected, and welcome. Thank you for being part of the Logeera family.