Community Guidelines

Building a safe, respectful, and welcoming community for all travelers.

Be Respectful
Core Value

Treat all community members with respect, kindness, and courtesy.

  • Use polite and professional language
  • Respect cultural and personal differences
  • Be patient with other users
  • Avoid discriminatory behavior
Communicate Clearly
Essential

Clear communication helps ensure smooth and safe trips for everyone.

  • Respond to messages promptly
  • Provide accurate trip information
  • Confirm pickup details clearly
  • Update others about any changes
Maintain Safety
Priority

Safety is our top priority. Help us maintain a secure environment.

  • Verify identity before trips
  • Follow traffic laws and regulations
  • Report suspicious activities
  • Keep emergency contacts updated
Provide Quality Service
Excellence

Strive to provide the best possible experience for fellow community members.

  • Be punctual for pickups and trips
  • Keep vehicles clean and comfortable
  • Honor your commitments
  • Leave honest and constructive reviews
Prohibited Behaviors

The following behaviors are not tolerated on our platform:

Harassment, bullying, or intimidation
Discrimination based on race, gender, religion, or other factors
Inappropriate or offensive language
Sharing false or misleading information
Attempting to conduct business outside the platform
Requesting or sharing personal contact information inappropriately
Using the platform for illegal activities
Creating fake accounts or impersonating others
Enforcement and Consequences

We take community guidelines seriously and enforce them fairly and consistently.

Warning

Level 1

First-time minor violations receive a warning and guidance

Temporary Suspension

Level 2

Repeated violations may result in temporary account suspension

Permanent Ban

Level 3

Serious violations or repeated offenses result in permanent removal

Reporting Violations

Help us maintain a safe community by reporting violations of these guidelines.

How to Report

  • • Use the "Report" button in the app
  • • Email safety@logeera.com
  • • Contact support through our help center
  • • Call our safety hotline for urgent issues

What to Include

  • • Description of the incident
  • • Date and time of occurrence
  • • User ID or trip information
  • • Any relevant screenshots or evidence

Our Community Commitment

Together, we can build a thriving community where everyone feels safe, respected, and welcome. Thank you for being part of the Logeera family.

• Inclusive• Respectful• Safe• Supportive